christmas extended returns

Extended Christmas Returns

For items bought on/after Friday 18th November 2016, our standard returns period is extended up to Monday 16th January 2017.

Our packaging is plain and discreet and has no mention of our company name.

ROYAL MAIL UK DELIVERY SERVICES: Order by 1pm Monday to Friday for same day dispatch.

  • 2nd Class Signed For: FREE
  • 1st Class Signed For: £2.50. FREE on orders over £30.00
  • Special Delivery - Delivery Next Working Day by 1pm: £5
  • Special Delivery - Delivery Next Working Day by 9am: £18
  • Special Delivery - Saturday Delivery: £8

Tracking link will be sent by email.

INTERLINK EXPRESS DELIVERY SERVICES: Order by 2pm Monday to Friday for same day dispatch.

  • Interlink Express Next Day Delivery: £3

You will be sent an email/text message on the day of delivery, with an expected 1-hour delivery window, so you won't need to wait in all day for the courier arriving.

 

INTERNATIONAL DELIVERY: 
FREE on all orders over £50.  We charge £8 for delivery on international orders under £50.

 

Delivery and Products 

All products and sizes which are listed on Naughty Knickers are held in stock, unless otherwise stated (e.g Pre-Order). If on the off-chance our website hasn't updated and a product/size which you have ordered has gone out of stock we will notify you by email.

All orders from Naughty Knickers will require a signature on arrival.

 

 Returns and Exchanges 
Naughty Knickers will offer an exchange or refund on all lingerie and accessories if you are not perfectly happy within 14 days of receipt, provided the items are returned unworn, in perfect condition, any seals attached to the product packaging remain unbroken and that the item is in re-saleable condition (as above with all labels and packaging/boxes intact). For hygiene reasons we are unfortunately unable to accept returns or exchanges on any hosiery products, unless they are faulty and returned within 30 days of purchase.
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