Delivery

DELIVERY & PRODUCTS

All products and sizes which are listed on Naughty Knickers are held in stock unless otherwise stated (e.g Pre-Order). If on the off-chance our website hasn't updated and a product/size which you have ordered has gone out of stock we will notify you by email.

Our packaging is plain and discreet and does not show our company name.

Orders placed on public holidays will be processed the following working day.

UK DELIVERY

ROYAL MAIL: UK Delivery Services

Order by 5 pm Monday to Friday for same day dispatch. Orders placed after the cut off will be treated as placed the following working day. Tracking link will be sent by email. Text message updates available on Tracked 24/28 services.

2nd Class Signed For: FREE on all orders
Tracked 48: £3.00 (FREE on orders over £30.00)
Tracked 24: £4.00 (FREE on orders over £100.00)
Special Delivery - Next Working Day by 1 pm: £6.00
Special Delivery - Saturday by 1PM: £9.00

DPD DELIVERY SERVICES: Order by 11:45 am Monday to Friday for same day dispatch.

Orders placed after the cut off or on public holiday will be processed the following working day.

Next Day Delivery: £5

You will be sent an email/text message on the day of delivery, with an expected 1-hour delivery window, so you won't need to wait in all day for the courier to arrive.

INTERNATIONAL DELIVERY

Royal Mail: International Tracked & Signed For, International Tracked, International Signed For

Order by 5 pm GMT Monday to Friday for same day dispatch. Orders placed after the cut off will be treated as placed the following working day.

FREE on all orders over £80.

We charge £8 for delivery on international orders under £80.

DHL EXPRESS WORLDWIDE

DHL Express Worldwide delivery: £20.

Please note due to customs and security reasons, 'Naughty Knickers Ltd' will appear on the DHL shipping label.

Delivery/shipping times will vary, this is a guide for our Standard Delivery Service from date of dispatch:
Standard UK Delivery: 1-5 working days.
International Europe Delivery: 1-7 working days.
Worldwide: 1-7 working days.

The above timings are for retail orders only and are subject to change at any time. Please note that any overseas orders (non-EU countries) may be subject to further taxes and import duties. These charges are out of our control and will vary from country to country. These charges are the responsibility of the purchaser. If you have a query regarding delivery please contact us.

Your items may arrive in different shipments. Depending on the type, quantity, and weight of items in your order, we may pack and ship them in different packages to ensure they arrive on time and undamaged. You will never be charged more for shipping and handling than what appears at checkout.
Naughty Knickers does its best to ensure your delivery arrives on time. However, international delivery dates are not guaranteed and there may be a number of unforeseen reasons why your items will arrive after the estimated arrival date. Large orders (10+ items), customs clearance, credit card authorization, and verification may all delay delivery of your order. RETURNS