Our packaging is plain and discreet.
Standard shipping hours:
- Order by 3.30pm Monday-Friday for same-day despatch with Royal Mail.
Timezone: BST (British Summer Time).
Orders placed after the cut-off time will be processed the following working day.
Orders placed on weekends and public holidays will be processed the following working day.
UK DELIVERY
| Delivery Service |
Price |
|
Royal Mail Tracked 48 (2-3 working days delivery aim)
|
£3.00 (FREE on orders over £80.00)
|
|
Royal Mail Tracked 24 (1-2 working days delivery aim)
|
£4.00 - £5.00 |
|
Royal Mail Special Delivery (next working day delivery aim)
|
£8.00 |
Please note, any timescales provided are 'DELIVERY AIMS'.
EU DELIVERY
Please note we are not currently shipping to the EU.
USA DELIVERY - DELIVERED DUTIES PAID
Note: USA basket value cannot be higher than $ 800 USD, per order.
| Delivery Service |
Price
|
|
Royal Mail Tracked
|
$19.00 USD |
OTHER INTERNATIONAL DELIVERY
ROYAL MAIL: Price calculated at checkout. Price depending on location/volume - calculated at checkout. Royal Mail services: International Tracked.
DHL EXPRESS WORLDWIDE: Limited countries. Price depending on location/volume - calculated at checkout.
IMPORT TAXES, DUTIES & CUSTOMS FEES
- NK Retail Group Ltd charges UK VAT on orders being shipped within the UK.
- If you are shopping from outside of the UK, please check your local import taxes and duties prior to placing your order. The customer is responsible for paying import taxes, duties and customs fees, NK Retail Group Ltd is not responsible for any of these fees.
- US orders are shipped Delivered Duties Paid.
DELIVERY TIMESCALES & AIMS
Delivery/shipping times will vary, this is a guide for our Standard Delivery Service from date of dispatch:
- Standard UK Delivery: As listed above.
- International Europe Delivery: Typically 5-7 working day aim.
- Worldwide: Typically 5-10 working day aim.
The above timings are for retail orders only and are subject to change at any time. Please don't hesitate to contact us if you have a query regarding delivery.
Your items may arrive in different shipments. Depending on the type, quantity, and weight of items in your order, we may pack and ship them in different packages to ensure they arrive on time and undamaged.
Naughty Knickers does its best to ensure your delivery arrives on time. However, international delivery dates are not guaranteed and there may be a number of unforeseen reasons why your items will arrive after the estimated arrival date: Large orders, customs clearance, credit card authorisation, and verification may all delay delivery of your order.
All products and sizes which are listed on Naughty Knickers are held in stock. If on the off-chance our website hasn't updated and a product/size which you have ordered has gone out of stock we will notify you by email.
